CLIENTS & CASES
- ClientSuncity Group Holdings Limited
- IndustryGaming & Entertainment
- LocationMacau
- RequirmentVarious systems and applications to make large casino operations more efficient and increase casino revenue
Challenge
Many transactions and calculations such as optimal resources management, results calculation, etc. have to be proceeded in a second. A stable and user-friendly software is a must for VIPs
Solution
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Result
A customized CRM system helps the clients record each VIP preference and behavior
Membership mobile application gives customers convenient and user-friendly experience
The solutions enhance the resources allocation
Benefits
Customers enjoy more user-friendly and convenient services, and the image of the casino and customer loyalty is enhanced
Optimized resource allocation lowers the operating costs and increases the profitability of the company
Why Pnb?
Domain knowledge in the industry to develop stable and customized systems to fit every situations
Experience in designing and deploying IT infrastructure with high availability and performance to support 24/7 system operation
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