SOLUTIONS

  • ClientGU Hong Kong
  • IndustryRetail
  • LocationHong Kong
  • RequirmentImprove the distribution of people in the store, especially the queuing problem

Challenge

The limited store space limits the development of the sales, as well as the customers’ satisfaction

Solution

  • People tracking solution
  • Heat-map technology

 

Result

People tracking solution and heat-map technology reminds the staff to open more counters to serve when queues exist.

It also facilitates the shop design and analyze the movement of customers。The analysis helps decide the location and display

Benefits

Customers’ waiting time is dramatically shortened. Thus, they have higher satisfaction and better impression of our client.

Data is collected via the solution for more effective analysis and management. It improves the manpower arrangem

Why Pnb?

In-house research and development of Internet of Things (IoT) technology with extensive IT knowledge successfully enable Pnb to build a one-stop IoT system for the client